Terms of Service

Last Updated: October 12, 2025

Acceptance of Terms

Welcome to CorrelateWell. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and CorrelateWell. We reserve the right to modify these Terms at any time. Your continued use of the service after changes are posted constitutes acceptance of the modified Terms.

Description of Service

CorrelateWell is a health data correlation platform that:

  • Integrates with fitness trackers and glucose monitoring devices
  • Analyzes correlations between exercise and blood sugar patterns
  • Provides personalized insights using artificial intelligence
  • Offers visualizations and recommendations based on your health data

CorrelateWell is a wellness and data analysis tool. It is NOT a medical device and does not provide medical advice, diagnosis, or treatment.

Medical Disclaimer

IMPORTANT: NOT A SUBSTITUTE FOR MEDICAL ADVICE

CorrelateWell and its services are provided for informational and wellness purposes only. Our platform is NOT intended to:

  • Diagnose, treat, cure, or prevent any disease or medical condition
  • Replace professional medical advice, diagnosis, or treatment
  • Serve as a medical device or clinical decision support system
  • Be relied upon for medical emergencies

Always consult with qualified healthcare professionals regarding any medical questions, conditions, or treatment decisions. Never disregard or delay professional medical advice because of information provided by CorrelateWell.

If you think you may have a medical emergency, call your doctor or emergency services immediately.

User Eligibility and Accounts

Age Requirement

You must be at least 18 years old to use CorrelateWell. By using our services, you represent and warrant that you meet this age requirement.

Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

User Responsibilities

As a user of CorrelateWell, you agree to:

  • Use the service only for lawful purposes
  • Not interfere with or disrupt the service or servers
  • Not attempt to gain unauthorized access to any systems or data
  • Not use automated systems to access the service without permission
  • Not transmit viruses, malware, or other malicious code
  • Not impersonate others or misrepresent your affiliation
  • Comply with all applicable laws and regulations
  • Verify all insights and recommendations with healthcare professionals before taking action

Data Integration and Third-Party Services

CorrelateWell integrates with third-party fitness trackers and glucose monitors. You acknowledge that:

  • You must have valid accounts with these third-party services
  • You are responsible for complying with their terms of service
  • We are not responsible for the accuracy of data from third-party devices
  • Integration features may change or become unavailable
  • We are not liable for issues arising from third-party services

Data Accuracy and Limitations

While we strive for accuracy, you understand and agree that:

  • Data from connected devices may contain errors or inaccuracies
  • AI-generated insights are probabilistic and not guarantees
  • Correlations do not necessarily imply causation
  • Individual results may vary significantly
  • The service should not be used as the sole basis for health decisions

Intellectual Property Rights

Our Content

All content, features, and functionality of CorrelateWell (including but not limited to text, graphics, logos, software, and algorithms) are owned by CorrelateWell and protected by copyright, trademark, and other intellectual property laws.

Your Data

You retain ownership of your personal health data. By using our service, you grant us a limited license to process and analyze your data solely for the purpose of providing our services to you.

Restrictions

You may not:

  • Copy, modify, or create derivative works of our service
  • Reverse engineer or attempt to extract source code
  • Remove or alter any proprietary notices
  • Use our service to create competing products

Payment and Subscription Terms

If you subscribe to paid features:

  • Fees are charged in advance on a recurring basis
  • You authorize us to charge your payment method
  • Subscriptions auto-renew unless cancelled
  • Refunds are provided in accordance with our refund policy
  • We may change pricing with 30 days' notice
  • You are responsible for all applicable taxes

Limitation of Liability

IMPORTANT LEGAL NOTICE

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CORRELATEWELL AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or goodwill
  • Any health outcomes or medical decisions based on our service
  • Any interruption or errors in the service
  • Any actions taken based on insights or recommendations

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Indemnification

You agree to indemnify, defend, and hold harmless CorrelateWell and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the service, violation of these Terms, or infringement of any rights of another party.

Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • At our discretion, with or without cause

Upon termination, your right to access the service will cease immediately. You may terminate your account at any time through account settings.

Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Merchantability or fitness for a particular purpose
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free operation
  • Freedom from viruses or harmful components
  • Achievement of any particular health outcomes

Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us at support@correlatewell.com to attempt to resolve the dispute informally.

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to participate in class actions.

Governing Law

These Terms shall be governed by the laws of the United States, without regard to conflict of law provisions.

Changes to Service

We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CorrelateWell regarding the use of our service and supersede all prior agreements.

Contact Information

If you have questions about these Terms, please contact us:

Acknowledgment

BY USING CORRELATEWELL, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.